Nurturing confidence & emotional wellbeing through play

Privacy Policy

Introduction

Little Lanterns (“we”, “us”, or “our”) is committed to protecting your privacy and handling personal information in a lawful, transparent, and responsible manner.

This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website or engage with our services.

Information We Collect

We may collect and process the following personal information:

  • Parent or guardian name and surname

  • Contact details (such as email address and telephone number)

  • Child-related information only where voluntarily provided by a parent or legal guardian for the purpose of coaching or enquiries

  • Any information submitted through contact forms, enquiries, or correspondence

  • Technical information such as IP address, browser type, and website usage data (via cookies or analytics tools)

We do not knowingly collect personal information directly from children without parental or guardian consent.

How We Use Your Information

We collect and use personal information for the following purposes:

  • To respond to enquiries and provide information about our services

  • To communicate with parents or guardians regarding coaching, sessions, or related matters

  • To tailor our services to better support children and families

  • To improve our website, services, and user experience

  • To comply with legal or regulatory obligations

We do not sell, rent, or trade personal information to third parties.

Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality and analyse website traffic. Cookies help us understand how visitors use our site and improve their experience.

Cookies do not give us access to your computer or any personal information beyond what you choose to share.

You may choose to accept or decline cookies through your browser settings.

Disclosure of Information

We may share personal information with trusted third parties only where necessary to operate our website or services (such as website hosting or analytics providers).

All third parties are required to protect your information and process it in accordance with applicable data protection laws.

Data Security

We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, or disclosure.

While we strive to safeguard your information, no method of electronic storage or internet transmission is completely secure.

Retention of Information

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by law.

Your Rights

You have the right to:

  • Request access to the personal information we hold about you

  • Request correction or deletion of your personal information

  • Object to the processing of your personal information

  • Withdraw consent where consent has been given

Requests can be made by contacting us using the details provided on our website.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect immediately upon publication.

Contact Us

If you have any questions about this Privacy Policy or how personal information is handled, please contact us through the details provided on our website.